Implementing an EMR is an opportunity and a challenge. It is an opportunity to revise processes to improve care and it is a challenge because the staff must learn a new way of recording and managing information. HeWV organizes and presents information to medical providers in a way that promotes efficient clinical decision making. It also provides the opportunity for expanding the role of nurses and medical assistants in collecting and recording clinical data. However, it does require significant management attention to process design, training, and creating opportunities for discussion and problem solving.